Hayley Bennion

Club Membership Management Software helps clubs keep track of memberships, renewals, cancellations and other important information as well as CRM tasks. It allows clubs to send reminders to members when their membership expires, a key engagement in the club environment for retaining membership and increasing revenues. Discover 5 reasons why Club Membership Management Systems are essential for your business! They help you manage memberships more efficiently Software such as ESP’s Elite Club Membership Management System makes managing your club's memberships easier than ever before. By automating tasks such as sending…

Having a Members Club App is an easy way to manage your club profile, giving you access to your account anytime, anywhere! How has rapid change in people's lifestyle and advances in technology changed members’ perceptions of technology, are they demanding more and does it make your club’s operations more efficient if everyone uses it? Member Apps are easy-to-use and let you manage a variety of tasks via one simple quick method. Top must have features of a successful all-encompassing App include: Real time bookings with the ability to modify and…

ESP are saddened by the passing of Queen Elizabeth II and join the nation in mourning the loss of a truly remarkable monarch. Following announcement of the date of the funeral for Queen Elizabeth II, we have made the decision to close on Monday 19 September as a mark of respect and to allow as many of our colleagues as possible to be part of this historic moment. Our Emergency Out of Hours Support line will be available to those clubs that are open.  

Elite Engage’s E-Docs will save your club time and administrative costs Saving time and money in letter production and postage costs as well as enabling your members to make their payment without the need to visit or send a cheque. Join us for a free workshop to let us show you how quick and simple membership renewals should be.

A well-managed bar is a fantastic asset to any club or venue, and with Elite this could not be easier. The system looks at what information has been receipted in and is able to combine this with the sales and cost of sales data to generate reports which are user-friendly and easy to understand. The best way to ensure you are consistently making the desired returns, whilst balancing the ongoing challenges of wastage, stock holding and seasonal variances, is to make sure that the information entered into the Elite system…

As we are moving into shorter days, it's vital that courses are keeping a watchful eye on the tee sheet for opportunities available. Here are a few tips to help you manage your tee sheet. Tee Sheet Opening Time: Is it set in line with your courses opening time? Is there an opportunity to open the tee times earlier? Using The Back Nine As A Starting Point: Using the back nine from first light, gives you the opportunity to run special offers for a 9 hole green fee, for the…

Since launching Elite Engage last year, we're really starting to see and hear many great success stories from clubs using this as part of their customer communications. Customer engagement is crucial for the success of businesses in a technologically connected society, the traditional method of using segmentation based campaigns to market to customers is gone! Now is the time to have a personalised message that is relevant, contextual and meets the customers expectations. Your customers are now expecting pre and post activity communications that ensures that their whole experience isn't…

As we know, some of even the most avid golfers are opting against choosing a traditional club membership and instead playing different courses every week. This means despite the tough trading conditions and inclement weather, there is still an opportunity to promote and drive the nomad golfer paying a green fee. As the old saying goes,"Variety is the spice of life", So give golfers a taste by using Promotion Codes & URL Links. It's a great way to drive green fee revenue and encourage customers to book directly online with…

Did you know? Research shows that over 90% of teachers have effectively used videos during lessons and it has even been considered better than teaching students through traditional text-books. A major part of the human brain is devoted towards processing visual information. Videos can be watched just about anywhere on the planet, between the spread of the internet and mobile devices, more and more people choose educational videos over traditional paper text-books. One of the best benefits to visual video learning is that at any time you can pause, rewind…

Set in the grounds of the historic Packington Estate is Stonebridge Golf Club, a 27-hole championship golf course and wedding, conference & event venue on the outskirts of Coventry. Stonebridge has been using the ESP Elite system since 2013, and their General Manager Mr Kelvin Pugh has been on a nonstop mission enhancing all aspects of the venue. We caught up with Kelvin to find out how it's going and how he is benefiting from using the ESP Elite system at Stonebridge. How long have you now been at Stonebridge?…