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GDPR, The General Data Protection Regulation is the legal framework for the protection of personal data. This officially comes into effect on 25th May 2018. This replaces the existing Data Protection Act 1998. This includes the previous guidelines set out which were part of the Data Protection Act, but goes much further looking at raising the level of security, control and validation in place for handling data. As more and more activities take place online using personal data, the regulation looks at how this data is managed throughout its life…

Wishing you all a very Merry Christmas and prosperous New Year On behalf of everybody at ESP Leisure we would like to take this opportunity to thank you for your continued custom in 2017. Detailed below for your information are our office and support opening hours over the Festive Period. Friday 22nd December - 9.00am - 5.30pm Monday 25th December CLOSED Tuesday 26th December CLOSED Wednesday 27th December - 9.00am - 5.30pm Thursday 28th December - 9.00am - 5.30pm Friday 29th December - 9.00am - 5.30pm Monday 1st January CLOSED…

ESP Leisure are delighted to announce the installation of their Elite software solution at Frilford Health Golf Club. Located to the South of Oxford on 500 acres of glorious undulating Heathland the location offers three championship golf courses to choose from, that provides golfers the opportunity to enjoy a real true test of golf in a picturesque environment. The Elite software provides the club a system that is set up to fully take into the account the needs of the business, offering end users the control and functionality required.

After just 2 years as an official supplier to the CMAE, ESP Leisure have decided to strengthen our relationship and become an official corporate partner of the association, dedicated to supporting clubs and club managers. If you don't know who the Club Managers Association of Europe are; they are a not for profit association with members from the professional club managers arena, based in sport, health and fitness, leisure, city and dining. The association work tirelessly to deliver support to its members, increasing knowledge, skill and education, whilst providing events…

Welcome to the ESP Surgery!! The aim of the surgery is to provide you, our customer, with ongoing system knowledge to assist in the running of your club. Whether you are a small or large club, public or private, new to ESP or a veteran, the surgery series covers a number of solution topics to help you maximise Elite. There will be a number of sessions within the series, but the first is focused on Group Bookings and Day Accounts. Key topics to be covered are: The session will be…

Gaudet Luce Golf and Leisure Complex - A quick Q & A Introducing Gaudet Luce Golf and Leisure Complex. Voted Worcestershire's Number 1 golf club by Golfshake, Gaudet Luce offers golf for all levels, from growing formats like Footgolf right through to 36 hole courses, driving range and putting green. They also have an award-winning chef and offer great relaxing facilities for casual members through to weddings and functions.     "ESP has been a huge benefit to us over the past 5 years, giving us key data that has…

Verulam Golf Club, situated in the historic city of St Albans, is affectionately known as "The Home of the Ryder Cup". The James Braid designed course offers 72 challenging holes that first opened in 1905. Known as "The Home of the Ryder Cup", because this is the first club that Samuel Ryder himself joined, in 1909. In poor health, Samuel took up golf to get some exercise and fresh air to help aide his recovery, but was un-enthused at the prospect of playing golf. His thought process soon changed when…

So, as many of you will know, CRM stands for Customer Relationship Management, but what does this really mean? For some this means marketing, for others it means a sales database and for others a communications register. So what is the right answer? The real answer is a combination, but it depends on your business, your goals and your customers. CRM is typically a technology solution that helps you deliver strategies to manage sales for new business and prospecting as well as manage existing business relationships and customers. In the…

Brora Golf Club, who recently celebrated their 125 year Anniversary in 2016, is widely recognised as one of James Braid's finest pieces of work. An hour north of Inverness, this challenging but fun golf course is meticulously maintained by green staff and has been regularly acclaimed for its quality. The club offers a true links golf experience and is described by 5-time Open Championship winner Peter Thomson as "the best traditional links course in the world". With breath-taking views of the course and ocean from the newly refurbished clubhouse, Brora…

As we all know, taking back-ups of club data is a chore, but we all know the importance of doing it, right? ESP's Ray Reilly does, that's for sure. Ray, a member of the support team at ESP Leisure for the past 13 years, works closely with our clients and system users. As part of his day to day duties of looking after our customer server base, he uncovered a few challenges that our clients were having around data back-ups, that were causing some headaches. Typically, ESP clients would tend…