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Maintain full management control using Elite Visitor Attraction Management Software

Visitor Attraction Management System

The Elite Visitor Attraction Management Software solution incorporates membership and season ticket control, attendance reporting and a full retail sales and stock control system. The customer relationship management module provides you with the tools you need to build a lasting rapport with your customers whilst maintaining the status of their annual membership or season ticket.

Selling your entry tickets online with Elite’s Online Booking and Mobile Booking app is one of the most effective ways of managing your acquisition flow, converting online browser to paid customer.

Solutions for Visitor Attractions


Effective management of CRM is key to any visitor attraction. Reducing attrition, increasing enquiries and understanding your customers are vital components to a successful visitor attraction business.

  • Customer Management
  • Membership Renewal Management
  • Direct Debit Management
  • Sales Ledger Management
  • Communication Management
  • Picture Capture
  • Prospect Management
  • Online Members Services

Single Centralised Booking System

Elite’s Booking module allows you to streamline your reservations procedure, enhancing customer service levels and maximising the return on your valuable real estate.

  • Single Centralised Booking System
  • Multi-Site Availability Search
  • Automatic Price calculation
  • Conferencing
  • Event Billing
  • Day Accounts
  • Group Bookings
  • Automatic Price calculation

Reporting & BI

Reporting and Business Intelligence is vital to understanding any business, it drives key management decisions based on real-time data or on a more strategic long term level based on trends and forecasting.

  • Report and Graph Generation
  • Comprehensive Centralised Reporting
  • Accounts Integration

Electronic Point of Sale

Managing transactions in Elite’s fully integrated Point of Sale module to provide a smooth, simple and speedy front of house experience when paying for tickets and services.

  • Touch Screen Point of Sale
  • Stock Management
  • Bundle Sales
  • Integrated Electronic Payment

Online & Mobile Booking

Elite Live enables online interaction with your customers providing 24/7 access to your facility for members & visitors whilst increasing brand awareness and engagement.

  • Member and Visitor Bookings
  • Online Pricing
  • Promotion Codes
  • Online Registration
  • Customised Appearance to match your brand

Food & Beverage

The Elite Food and Beverage module manages the bar and cafe areas of your centre’s operations enabling customer loyalty schemes to be easily administered.

  • Configurable Layout
  • Multiple Menu Options
  • Access to Booking System
  • Loyalty Management

Access Control

Integrated Access Control module means that your customer can bypass the reception desk with a Fast Track Arrival option at a barrier or turnstile for pre-paid tickets.

  • Contactless Card or Band
  • Door, Barrier or Turnstile
  • Automated Arrival
  • Automated Suspension

Admission Management

Elite’s Admission Management module validates that the customers status is correct and will prevent unauthorised entry as well as enabling staff to greet your customers with the information they need to hand.

  • Quick Button charging
  • Head count
  • Variable calendar based pricing
  • Members admission rate
  • Ticket production
  • PIN number production for physical access points

Finance & Audit

Elite keeps you in control of finances pushing a journal to your centre’s accounting software; Membership and Booking income is automatically allocated whilst invoices can be posted directly to clients ledgers.

  • Central Sales Report
  • Transaction Audit Report
  • Accounts Integration
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