(1) Whilst we do our best to ensure the validity of the backup data itself, as a data processor ESP Leisure Ltd does not use personal data of customers. The data is processed at the request of the data controller (the customer) for the sole purpose of a backup and recovery process. Should you the data controller wish to undertake a test of the backup data itself, this can be arranged per request to your account manager. As a minimum it is suggested to have your backups checked at least once a year (2) The default datacenter is the Microsoft London Azure datacenter with an option to backup to the Ireland Dublin Microsoft Azure datacenter given gdpr/ data regulations. Should there be a requirement to have your data stored in a different region, this can be arranged per request to your account manager. (3) Further information regarding datacenter security can be found here: https://learn.microsoft.com/en- us/azure/security/fundamentals/physical-security (4) The restoration times of your backup data all depend on the given disaster scenario, the size of the backup data set, internet line speed, availability of the datacenter & backup agent and the urgency of each request. (5) We are unable to guarantee that the backup data will always be available from items outside our control.
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