ESP is holding a series of road shows this year and our first two are planned for February. At the events, we will demonstrate significant recent changes we have made to the Elite system and get your valuable feedback on how you would like us to position our products and services in the future. In particular we will be showing off our new smartphone and tablet technology designed to gain you more control and allow you flexibility in the business. We will also be demonstrating new web technology for members and visitors. Roadshow 1 Tuesday 25th February at The Buckinghamshire Golf Club Roadshow 2 Thursday 27th February The West Midlands Golf Club 10am start for coffee and registration, this will be followed by a series of presentations. A light lunch will be included. Opportunities throughout the day to network with other like minded individuals. Approximate end time of 3pm. Please register for the event via email byÂ clicking hereÂ or call us direct on 0208 251 5100. Places are limited and filling up fast so please register quickly! Look forward to seeing you there. ESP Team
Introducing Elite Order How would it impact your restaurant business if you could take your PoS system directly to the table of your customers? The Elite Order module from ESP Leisure will streamline the customer journey in your bar or restaurant by utilising the full wireless capabilities of any iPad. Your customerâs order data is divided into food or beverage and directed either to your Bar dispense printer or your Kitchen dispense printer. Elite order replaces the need for waiting staff to constantly deliver orders to the kitchen and bar areas, streamlining your staff workload will help maintain a tranquil environment that your customers will enjoy. Elite order seamlessly integrates into your Elite system so all the security, data and reporting functionality you expect from ESP is still right there at the push of a button. How much will mobile technology affect your bottom line?
ESP would like to wish you all a very Merry Christmas and a Prosperous New Year! Our Opening Hours over the Christmas period; Tuesday 24th December 9am- Lunchtime Christmas Day â Closed Boxing Day â Closed Friday 27th December- Closed Monday 30th December 9am-5.30pm Tuesday 31st December 9am- Lunchtime New Years Day â Closed Thursday 2nd Jan - Office hours resume as normal, 9am-5.30pm Festive greetings, ESP Team
Portsmouth Golf Centre is one of the busiest Golf Centress on the South Coast and comprises of a Floodlit Golf Driving Range, a 1000 sq ft Golf Shop specialising in Custom Fit equipment, a Teaching Academy and an 18 Hole Golf Course. After a recent upgrade to ESPâs Elite Version 5, Portsmouth Golf Centre made the decision to extend their internet booking offerings. In addition to tee times, custom fit sessions and lessons you can now book multiple types of group lessons via the ESP online booking portal, accessed directly from Portsmouth Golf Centreâs own website. Business owner Terry Healy says. âMaking our website more useful to our customers for course bookings, custom fit appointments and lessons has proved very popular, extending that functionality to our junior groups, ladies roll-ups and our regular group lessons was a natural next step. We were delighted that Karen from ESP was able to complete the task without any interruption to our business whilst on site upgrading to the excellent Version 5 of the booking software and that all this additional functionality integrates seamlessly with our own website.â
Northumbrian Water took Gold at the 2013 North East Tourism awards in the category of Caravan Holiday Park/ Holiday Village of the year. The Gold award qualifies Northumbrian Water for the 2014 âVisit Englandâ National Awards. ESP Leisure provide the winner of this prestigious award with an online and call centre operated booking system that allows Northumbrian Waterâs high volume of customers a seamless and efficient booking experience. ESP leisure is proud to support Northumbrian Water and wish them every success at the Visit England Awards next year.
The Warren Golf Club and its sister sites go live with ESP's Elite Management System. The Warren Golf Club is a beautiful 18 hole members club set in the historic parkland of Woodham Walter. The Warren GC will be running the following Elite modules: Retail, Bookings and Bar Management. Bunsay Downs is a pay and play site with two loops of nine, they will also be running Retail, Bookings and Bar Management modules. Set moments from The Warren GC, Warren Lodge Park comprises of a series of Lodges available for holiday rental. Warren Lodge Park is a very different prospect to its sister golf clubs and is a site that really showcases the versatility of The Elite Management solution. Warren Lodge Park will be running Eliteâs Property Management System and Leisure Arrivals modules. The three sites are now joined seamlessly by a centralised Admin and Booking system. All events, functions, accommodation and tee times can be booked and cross referenced within a single booking system. The Warren and their sister sites are now taking full advantage of the control that Elite provides for them.
ESP Leisure Attend the GCMA Conference 2013 Hinkley Island Hotel Monday 11th - Wednesday 13th Novemeber We will be demonstrating the full capabilities of all our Golf Management products, mobile technology and our extensive app range. We are exhibiting at Stands 18+19. Lee, Tony and Mark will be waiting to field any ESP related questions you may have. Come and see us for a chat we have a lot to talk about! ESP Team.
Gloucester Golf Club Choose Elite. Set in the Cotswolds just off the M5 stands the impressive Gloucester Golf Club. The Club has outstanding facilities comprising of 18 Hole Course, Driving range and extensive Conference and Retail facilities within the clubhouse. The move to ESP came on the back of a need for a fully integrated Club Management system that has the functionality to manage Gloucester Golf Clubâs entire operation. Gloucester Golf club can now take full advantage of Eliteâs robust system that offers comprehensive reporting tools and analysis for all areas of their business. Gloucesterâs recently developed two tier driving range will run seamlessly with the use of European Golf Machinery and ESPâs driving range integration module.
Stockbrook Manor and Three Rivers are two of the finest Country clubs Essex has to offer. Stockbrook is set in a 250 acre estate offering a 27 hole Championship Golf course as well as the best of today's sporting and leisure facilities working in harmony with the more traditional banqueting suites enjoyed by wedding Â celebrations. Three Rivers Country Club is a 36 hole venue with a state of the art gymnasium and extensive banqueting and Â conference facilities. The Upgrade to V5 gives Stockbrook and Three rivers more control over their promotion and discount levels. Â These can now be set in house creating a significant cost saving due to greater flexibility within the Elite Â System. The updated functionality in V5 means pricing updates can now be scheduled at their convenience to take placeat a date of their choosing. Elite V5 will automatically encourage additional spend at Three Rivers and Â Stockbrook, promo bundles can now be booked online by individual customers.
ESP Leisure - Officially one of Santaâs little helpers! Christmas 2013 marks the 10thÂ anniversary of Northumbrian Waterâs, Kielder Winter Wonderland. It is a spectacular outdoor event with activities for the whole family. Once on site youâll be guided by Santaâs Elves through an enchanted forest before meeting Father Christmas himself! While the fun is going on, ESPâs Elite management system will be taking care of business for Santa and his team behind the scenes. Because of the seasonal nature of this part of NWLâs business, coordinating call centre and online bookings for NWLâs Winter Wonderland is a massive operation over a short time period. The Elite Management system will be fully responsible for taking over 2000 bookings and associated fees and at the same time managing live availability. We know itâs a bit early but NWL have got us in the festive mood. Merry Christmas everyone!