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Interested in expanding your teams knowledge of the Elite Software one bite at a time? Book a BiteSize 2.5 Hours Online dedicated session with one of our experienced Training Consultants. Designed and tailored to assist you, our valued customer, in better understanding of Elite software elements and getting the most out of its capabilities. Many businesses can't afford to have staff members out of the business for a whole day at a time to train, so why not try BiteSize! What is it? We recognise how challenging it is to…

Listening to customers is one thing, but acting on the feedback is much more difficult, earlier this year we invited all our customers to take part in our survey to find out more about the service we provide in the eyes of the customer. Please contact your account manager if you need a copy. Customer service is an endless journey and is something that can always be improved, at ESP Leisure we are committed to this journey and are constantly looking at ways to develop and enhance the service we…

  Key Task Refreshers What to know how to use the system but were always afraid to ask? This summer the focus for the How Do I sessions is on key task refreshers ESP Leisure Ltd Europa House,1 Kimpton Link, Kimpton Road Sutton, Surrey SM3 9QP United Kingdom

As part of our ongoing commitment to improve the level of support we offer to our customers, we have now introduced How Do I videos for our v6 software. These can now be found on our YouTube channel. Just click here for our YouTube channel to see the videos currently available. This also includes videos for the v5 software. We will continue extend our library of these with more videos over time.

Tuesday November 20th saw Bahrain Rugby Football Club rub the magic ESP lamp and an Elite Version 6 Software Genie came with a bang, this is the story of ESP's first Arabian adventure. Bahrain Rugby Football Club (BRFC) formed in 1971, and now has over 3,000 members. The Club's legendary hospitality mixed with it's fun for all the family vibe provides a home away from home for a huge expatriate community, with classes and activities for Old and Young. The team is headed by GM Derek McKenzie, a CMM accredited…

Seasons Greetings 'Tis the season to be jolly and what better way to end the week here at ESP than sporting our festive Christmas Jumpers with a mince pie in hand all in the name of Save The Children Charity. Starting off the festivities we saw staff sleigh their way down to reception for our annual Secret Santa where we unwrapped an array of unique, delicious and thoughtful gifts. Followed by our Save The Children sweepstake and Christmas nibbles! The ladies in Admin & Finance spreading the Christmas joy from…

  Our Office Opening Hours During The Festive Period Are As Follows Monday 24th December 2018 - 9am-1pm Tuesday 25th December 2018 - CLOSED Wednesday 26th December 2018 - CLOSED Thursday 27th December 2018 - 9am-5.30pm Friday 28th December 2018 - 9am-5.30pm Monday 31st December 2018 - 9am-1pm Tuesday 1st January 2019 - CLOSED We look forward to working with you in 2019 and wish you and your family well for the Festive period and a very prosperous New Year!  

*********** LIMITED AVAILBILITY ************ ESP'S Online Tutorials Are Back and Better! Conducted by ESP's very own Bob Howe, the How Do I webinar training sessions are back to help you get the most out of your Elite system. Designed to provide you with the industry's best practices and greater system knowledge, they will also enable you to maximise the use of your Elite system and assist in the running of your club. We are pleased to announce the forthcoming tutorial: How Do I: The Pricing Matrix Tuesday 4th December 2018…

Join us in congratulating Daniel Clarke on his one - year anniversary at ESP! Dan joined the team back in 2017 as our Junior Support Analyst with the responsibility of supporting customers with their issues and queries regarding our ESP software and hardware. His role requires him to be the first port of call, carrying out diagnostics to identify where the customers issue lies and in turn resolving the issue. In honour of Dan's one year at ESP we sat down with the computing graduate to learn more about his…